Organisational Excellence
The Systems 3 Group’s comprehensive range of Organisational Excellence capabilities encompasses consulting, training and auditing services.
Consulting Services
All our Organisational Excellence consulting services are tailored to suit individual client needs. We reliably deliver, user-friendly and customer focused consulting services. Our Organisational Excellence consulting capabilities include:
• Strategic planning
• Process analysis and review
• Customer service
• Continual improvement
• Human resources
• Marketing
• Communication
• Change management
• Project management
• Productivity and efficiency

Training Services
The Systems 3 Group’s Organisational Excellence training services are delivered by industry experienced consultants on a public or in-house basis. Business Excellence and Organisational Improvement course range PDF brochure
Content
The Business Master Class Workshops comprises of 10 modules that—once put together—will set you up with everything needed to make it happen. Each of the modules is also a stand-alone 1 day course, aimed at those wishing to fine-tune their professional skills.
Strategic Planning (OE1) PDF course synopsis
Participants are guided in the development and or review and implementation of their own master-plan to success.
Process Analysis and Review (OE2) PDF course synopsis
This course outlines the key techniques involved in process analysis and review with the aim of mapping and enhancing organisational processes.
Customer Service (OE3) PDF course synopsis
This course inspires participants to unleash their creativity and deliver more than their customers ever expected.
Continual Improvement (OE4) PDF course synopsis
Continual improvement is the engine-room of all successful businesses. This course explores the practical techniques used by those companies that always stay ahead of the rest.
Human Resources (OE5) PDF course synopsis
Competent and enthusiastic staff often make or break an organisation—learn the basics of establishing, monitoring and empowering staff roles and responsibilities within your organisation.
Marketing (OE6) PDF course synopsis
This course teaches the strategies in marketing necessary to lift the profile, profitability and effectiveness of your organisation.
Communication (OE7) PDF course synopsis
Understand the key approaches to establishing and sustaining effective internal and external communication within an organisation
Change Management (OE8) PDF course synopsis
Understand the issues involved and strategies available to manage change effectively in organisations.
Project Management (OE9) PDF course synopsis
Get the knowledge, tools and confidence to successfully plan and manage a project! The course is particularly relevant to anyone with project responsibilities.
Productivity and Efficiency (OE10) PDF course synopsis
Using the same resources to do more or doing the same with less resources are great ways to capture management attention. This course shows you how.
$1,000 Off The Entire Program! PDF application form
The Mentor Program is now taking applications from people who own and manage a small business and are interested in developing the skills to grow their business. We are also seeking professionals who work for an organisation and wish to excel in their current role and advance their careers. |
Please download the Mentor Program Business Master Class Workshop dates. PDF calendar

Auditing Services
The Systems 3 Group’s quality management auditing services extend well beyond verification of standards compliance. Our capabilities include:
• Gap analysis
• Compliance and system shrinkage audits
• Internal systems improvement audits
• Project audits
• Training and competency needs analysis
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