| Regardless of how innovative and caring your services may be, the continued success of any business is absolutely dependent upon two factors - the usability of its management systems and the effectiveness of its people. In short, effective management systems and competent staff enable organisations to get on with business – and The Systems 3 Group’s Health and Aged Care Services are all about management systems and staff development.
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| All of our consultants are knowledgeable and have extensive experience in accreditation standards and can provide strategies to improve compliance to standards, advice on industry wide accreditation programs, quality management systems and systems improvement. In short, they provide the expertise that makes quality of care happen.
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We work with organisations ranging from stand-alone services, community owned services ranging up to large organisations and governments providing assistance and advice in systems and staff.
Our consultants travel extensively across Australia and internationally so are able to provide services any place, any time.
Some of our valued clients include:
Spiritus
Uniting Care Ageing
Domain Aged Care
Amity Group, NSW
Baptist Care
Sodexho
Ozcare
Consulting Services
Innovative ideas come from innovative thinkers and this is where The Systems 3 Group shines. Our years of international consulting experience, combined with good business sense, means that we are never short of a good idea.
The Systems 3 Group’s health and aged care consulting services are management systems focused. Our experienced industry consultants have proven skills in providing operational, logistics and management solutions for clients. Our specific consulting capabilities include:
- Assisting governments and Agencies in the development of overall industry accreditation programs
- Reviewing and developing management systems for efficiency and effectiveness
- Assisting to prepare for Accreditation - systems development/fine tuning
- Risk management implementation and review
- Human resource management and development including organisational and cultural change issues
- Complaints management and investigations
- Coaching and mentoring senior staff and quality coordinators
- Staffing reviews for efficiency and effectiveness
- Assisting Sanctioned homes (Approved Commonwealth advisor/administrator)
- Assisting boards with due diligence quality reviews
Training Services
Building an effective team is key to the success of any business, especially the highly competitive, ever-changing world of health care.
The Systems 3 Group provides a comprehensive and flexible array of fully customisable programs to support your organisation throughout the staff development process. All of our programs can be delivered on a cost effective in - house basis – in fact , our point of difference is that all in - house programs are built on your organisation’s philosophies, needs and systems and not just generic, “off the shelf” programs.
Our specific training capabilities include:
- Aged Care Standards Training for all levels of staff
- Aged Care Quality Assessor training
- Auditing training – within the organisation
- Retirement Industry Training
- Community Care Training
- Risk management training
- Monitoring Systems training
- Work place cultural issues
- Organisational change and development
- Performance management
- Aged Care Standards Workshops
- Clinical Documentation
- Infection Control
- HRM training
- Food safety
- ISO9001
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Click here for more information
on our Health and Aged Care Training Programs. |
Auditing Services
The Systems 3 Group’s health and aged care auditing services extend well beyond verification of standards compliance. Our capabilities include:
- Pre-accreditation audits
- Systems gap analysis
- Aged care accreditation standards audits (Registered Assessors)
- Internal system improvement audits
- Internal auditor competency assessments
- Contractor / supplier audits
- Training needs analysis
- Third party (certification) audits – through a partner organisation.
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